Who we are
ADL is operated by Whatsplan OPC Private Limited, 6/25C/7, Rose Compound, Anjugramam, Kanyakumari, Tamil Nadu, India – 629401. In this policy, “ADL”, “we”, “us”, and “our” mean Whatsplan OPC Private Limited and the agent orchestration services offered at www.agentdesignlabs.com.
Information we save
We may save account and workspace details such as your name, business email, organisation, role, authentication information, billing and transaction records, and communications with us.
When you use ADL, we may process workflow configurations, prompts, agent inputs and outputs, integration settings, API and access-token metadata, usage events, audit logs, device and browser data, IP address, and cookies or similar identifiers. Do not provide sensitive personal data in a workflow unless you have a lawful basis and appropriate safeguards to do so.
How we use information
We use information to provide, secure, operate, support, and improve ADL; authenticate users; process payments; respond to requests; detect abuse; comply with law; and communicate service, security, and policy updates.
We use customer workflow content to deliver the service and follow your documented instructions. We do not sell personal information or use customer workflow content to train general-purpose models without permission.
When we disclose information
We may disclose information to service providers that help us operate ADL, such as hosting, security, analytics, payment, and communications providers, under appropriate contractual protections. We may also disclose information when required by law, to protect rights or safety, in connection with a corporate transaction, or with your direction or consent. Workspace administrators may access information associated with their workspace.
Retention and security
We retain information for as long as needed to provide ADL, meet legal obligations, resolve disputes, and enforce agreements. Retention can vary by account settings, content type, and applicable law. We use organisational, technical, and physical safeguards designed to protect information; however, no system is completely secure.
Your choices and rights
You may update certain account details through ADL, manage cookies in your browser, and request access, correction, deletion, or withdrawal of consent where applicable. To make a request or raise a concern, email hello@agentdesignlabs.com. We may need to verify your identity and may retain certain information where required or permitted by law.
Updates and contact
We may update this policy as our services or legal obligations change. Material changes will be posted here with a revised effective date. Questions about this policy can be sent to hello@agentdesignlabs.com.